SPECIFIC GENERAL SALES CONDITIONS:
Scope and provider
These general conditions of sale are applicable to sales contracts concluded in
online via the site www.minerauxdailleurs.fr (us) and its consumer customers (you).
Conclusion of contract
In accordance with the provisions of the Civil Code on the conclusion of online contracts, the contract will be concluded when you click on the button allowing you to confirm your order, after having viewed the details of it, and in particular its total price, and having had the opportunity to correct any errors.
You will thus acknowledge your obligation to pay.
Language
The language offered for the conclusion of the contract is French.
Archiving
The contracts concluded on our website (data relating to your order and GTC in force on the day of your order) are archived for a period of 10 years. You can access archived contracts by making a request by e-mail to the address
info@minerauxdailleurs.com or by post addressed to Minéraux d'ailleurs, 2 ter av. Gallouedec, 45400 Semoy, France.
Price
VAT is included in the prices displayed on our site.
Delivery costs are not included in the prices displayed on our site.
Other additional costs that may be payable by you are indicated before the conclusion of the contract.
Delivery
The products offered for sale on our site can only be delivered in mainland France, Belgium, Luxembourg, Spain, Portugal, Germany.
Delivery costs are invoiced in addition to the prices indicated on the site. The exact amount of the delivery costs is indicated in the ordering process.
The date or delivery time is mentioned on the page of the product concerned in principle, the delivery time is 2 to 5 working days for deliveries made in metropolitan France , 7 to 10 days for the other destinations mentioned above. .
In case of breakage in a package or pallet, you have a period of 48 hours from the date of receipt to make your claim. After this period no return can be made.
The return remains the responsibility of the customer.
Payment
The following means of payment are available to you to pay for purchases made
on our site:
- Bank card
- PayPal
Please note that the delivery of the goods will take place after receipt of your payment
by our services.
Retention of title
The transfer of ownership will take place after full payment of the price.
Transfer of risk
The transfer of the risk of deterioration or loss of the goods will take place when you
take possession of the goods delivered or when the goods are handed over to a carrier appointed by you, other than one of those offered on our site.
In case of breakage in a package or pallet, you have a period of 48 hours from the date of receipt to make your complaint. After this period no return can be made.
The return remains the responsibility of the customer.
Return conditions
You have a legal period of 14 days to make a claim from the date of purchase of the product(s).
You can address your complaints to our customer service by e-mail at info@minerauxdailleurs.com or by post addressed to Minéraux d'ailleurs, 2 ter av. Gallouedec, 45400 Semoy, France.
Data protection
Please consult our personal data protection policy.
Pictures
The photos and images contained in the sites: "Mineraux d'ailleurs and its sub-domains" are all rights reserved.
All photos and images on these websites are the property of "Mineraux d'ailleurs" and may not be copied, modified or used without the written consent of "Mineraux d'ailleurs".
Any use of the images and photographs of the above-named sites will result in prosecution.